Privacy Policy

Your online privacy and security within our website is paramount to us.Our privacy policy sets out how we process all your personal information and data you use across our site.

DATA COLLECTION

We may collect, use and store the following types of personal data:

Information on any transactions carried out between you and our website, including information on any purchases of goods you make.

Information that you provide when registering with us. Including your name, postal address, email address, telephone number as well as credit/debit card details. These are to be used in the event that there are any issues in processing your order.

Information that you consented to us, to provide the purpose of subscribing to our website services, social networks, email notifications and/or newsletters .

Information about your visits and the way you use this website. Information such as your geographical location, IP address, referral source, browser type, how long you spend on the site and number of page views.

COOKIES (COLLECTION OF ANONYMOUS DATA)

Our website uses cookies.

(By definition: a cookie is a text file sent by a web server to a web browser to subsequently be stored by the browser. This text file is then sent back to the server every time the browser requests a page from the server.

This enables the web server to identify and track the web browser. )

We may use the information obtained from a cookies administrated from our website, to improve the site’s usability, to identify you in the event of further visits and for other marketing purposes.

We use Google Analytics to on this website. Google Analytics generates statics and other information about website use by means of cookies (defined above), which are stored on users' computers.  The information generated relating to the Infinites websites is then used to create reports about the site is used by its visitors.

Google stores this information. To view Google’s privacy policy please visit: http://www.google.com/privacypolicy.html.

If you wish you can delete all Cookies currently stored on your browser as well as disable further Cookies from being stored on your computer. This however, may prevent you from taking full advantage of your website and it’s services.

USE OF INFORMATION

All personal data consented and submitted by users of this website will be used for the purposes specified.

This data will not be issued onto third parties for use of their direct marketing, unless we have your expressed consent. 

We may use your personal information for the following:

To send order confirmations and invoices to buyers;

To send to you items purchased via our website

To communicate with you about enquiries and complaints consented by, or related to you regarding to our service and website;

To follow up if you have purchased items from our website that we may have queries with;

To send you commercial communications that you have consented to receive;

To send you marketing information that you have consented to receive via email, post and telephone and other mediums we deem appropriate. You have the right to terminate marketing communications for whatever reason by emailing “stop communications” via the contact us form

For Internal Record Keeping purposes;

To improve our products and services that we provide to our users;

To help improve browsing experience by personalizing the website for each user;

SECURITY

We store all the personal information that our users provide on the secure servers of our web service provider. All electronic transactions sent and received will be encrypted using SSL technology.

Although we take reasonable technical precautions to prevent the loss, and misuse of your personal information, we cannot guarantee the safety of data transferred over the Internet. You are personally responsible for keeping your details safe.   Our website uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.Secure Shopping Guarantee has been established for every transaction made with thecasualfactory.com. If any unauthorised charges were to appear on your credit card as a result of shopping with thecasualfactory.com, you must notify your credit card provider in accordance with its reporting rules and procedures.When you input your credit card details on to the web site, the information is protected by the use of Secure Socket Layer (SSL) technology. This encrypts your details and ensures that the information you submit can not be read in the unlikely event it is intercepted.